Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
ALL SALES FINAL ON NON-HYPNOTIK ITEMS!
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label (customers in the contiguous United States) via email.
How soon will I get my refund?
Once your items get to us, you'll get your refund typically within 2 business days. If you used the prepaid shipping label, $7.00 will be deducted from your refund. Please note that we do not refund initial shipping charges.
What if the item returned was discounted or I received a bonus item?
If you return an item that was part of a promotional discount, any refund you receive will be less the amount of the promotion.
If you received a bonus item with your order and choose to return a qualifying item(s), you must also return the bonus item. Failure to return the bonus item will result in a decrease in your refund equal to the value of the bonus item.
What items are returnable?
- Hypnotik items purchased in the last 37 days which are in new and resellable condition.
HOLIDAY RETURN POLICY FOR HYPNOTIK ITEMS:
Our holiday return policy provides a 60 day return policy for Hypnotik products ONLY for orders placed between November 15 - December 31, 2018.
What items are non-refundable?
- Items which have been worn, washed or containing odors
- Heavy bags, freestanding bags and bag stands
- Grappling dummies
- Puzzle mats
Can I make an exchange?
Instead of making an exchange, we ask that you simply place a new order for the item(s) you are looking for.